Shipping & Returns
SHIPPING
We ship worldwide. In case of domestic and international orders there will be an additional shipping charge based on the weight of the product and the shipping destination.
Once an order is placed on our website, we swiftly swing into action! We ensure that your order is shipped within 24-48 hours of receiving it. Typically, orders are delivered to customers within 2-5 days, with delivery times varying based on the state or city of the order.
The shipping charges will be shared by our team upon inquiry and we will provide you with a receipt for the same.
Once your order has been dispatched, our team will notify you with the tracking number for your courier. For any further assistance, you can contact us at +91 9773950222 or email us at sales@arbyrheakapoor.com with your order details.
RETURNS
Our products are specially handcrafted for you, specific to your requirements and on a made to measure basis, as per the selected size or the measurements provided. Once an order is placed, we do not offer any refund, exchange or returns. However, we will be happy to assist you with any alterations or adjustments required.
In case you are unhappy with the product, please get in touch with us at +91 9773950222 or email us at sales@arbyrheakapoor.com .
TAXES & DUTIES
The prices displayed on our website are at MRP (Maximum Retail Price). In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and other local sales taxes applicable in the country you are in. Payment of these at the time of delivery is necessary to release the order from customs on arrival at the shipping destination.